The one reason you should join the Progenesis Improvement Program

Because it’s in your interest; you’ll get better, faster software as a result. 🙂

But there are other reasons too:

  • It’s completely automated, so you won’t ever have to do anything after opting in
  • If you ever change your mind, you’re in control; you can opt-out instantly, at any time
  • We only collect information that helps us understand how people use our software, not anything that would allow us to look at your analysis
  • It won’t affect the speed of your analysis
  • It’s genuinely in your interest (keep reading for more information…)

“But wait a second… what is the Progenesis Improvement Program?”

Good question. When you opt-in to the program, the software will collect information about how it’s being used and about any problems you encounter. Back at Nonlinear HQ, we can then use this information to identify which features are used most heavily, which are rarely used, and which parts of the analysis are fast or slow. This helps us to see where we need to improve performance, where we could add a small but helpful feature, where we need better instructions, and much more.

All of this should result in better software for you; software that helps you more in your research.

“Okay, you’ve convinced me. How do I opt in?”

We’ll be rolling out the Progenesis Improvement Program in the next releases of all Progenesis products. The first time you launch Progenesis software that supports it, you’ll see the following prompt (shown here for Progenesis LC-MS):

improvement-program-opt-in2

To join the program, simply select the first option and click OK. And that will be the last time you’re interrupted; you’ll never be asked for any more information. If you’ve already opted out, but now want to take part, just launch the software and select the Progenesis Improvement Program option from the File menu to change your settings. Of course, if you ever want to opt out again, you can do that from the initial screen’s File menu too.

One last plea from Mal Ross

Mal Ross, software developerSpeaking on behalf of the Progenesis development team, I have to say that we’ve put a lot of thought into this program. We know that many people tend to opt out of programs like this, and we understand that. However, we really do feel this is worthwhile. This is about making analysis easier and about your productivity; it’s data that can help me and my fellow developers to help you, not data about your personal life.

If you’ve already opted out, I fully respect that – you’re very much in control. But if you’re undecided, please do give it a try – we would really appreciate your contribution.

Thanks for listening,

Mal.

4 Comments

  1. Hui Tang
    Posted August 8, 2013 at 10:06 pm | Permalink

    I will use it and hope it is helpful

  2. Mal Ross
    Posted August 9, 2013 at 8:34 am | Permalink

    Thank you!

  3. Posted February 8, 2015 at 8:37 pm | Permalink

    Sounds good, curious what data you collect though? Time spent on certain screens, what buttons we click, etc?

  4. Mal Ross
    Posted February 10, 2015 at 9:44 am | Permalink

    Yes, that sort of thing. Quoting from a later article on the program:

    Information collected includes how long is spent on each screen, what actions were carried out on the screens and, for some actions, how long those actions took to complete. Since each event is time stamped, it generates an accurate audit trail of how people are interacting with our software and how the software is responding.

    So, it’s not every click or every move of the mouse(!), but especially when developing new features, we try to cover things that will help us assess whether the features are being used, how effectively (where possible) and how the software itself is performing in delivering that feature. And that generally means button clicks, response times and the like, plus information about *how much* data is being processed (without anything that would identify *what* that data is).

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